The Secrets to TripAdvisor's Impressive Scale
Harvard Business Review
OCTOBER 2, 2012
Going B2C was daunting and not in our core DNA," Kaufer remarked. After some searching, TripAdvisor found a magical business model, representing social media and user-generated content at its best. When he saw TripAdvisor.com start to pick up traffic, he decided to pursue an online advertising based business model with banner ads.
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