Balanced Scorecard Guidelines Leadership Operations 
Harvard Business Review
NOVEMBER 23, 2010
He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When artisans have no understanding of their cash flows, they fail prey to spending a big percentage of their working capital, without meaning to, on non-business issues that usually cripple their operations.
Harvard Business Review
NOVEMBER 23, 2010
Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. We all have.
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Harvard Business Review
NOVEMBER 30, 2010
As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole. We ask that you adhere to the following guidelines.
Harvard Business Review
NOVEMBER 29, 2010
Posting Guidelines We hope the conversations that take place on HBR.org will be energetic, constructive, free-wheeling, and provocative. We ask that you adhere to the following guidelines. And perhaps failing to recognize that is whats really at the root of this great crisis. No selling of products or services.
Harvard Business Review
NOVEMBER 12, 2012
Is having 80% women in HR and support functions and 80% of men in operational roles what you are after? For instance, make sure targets are gender neutral and focused on balance, not women, e.g., a minimum of 35% (or 50%) of either gender at all levels across all functions. This isn't balance, it's just Mad Men, repainted.
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