Remove Balanced Scorecard Remove Innovation Remove Leadership Remove Operations
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Are CEOs Really Necessary Anymore?

Strategy Driven

If BDAI had been in place at Olympus Camera on the day that Steve Jobs introduced the iPhone, would the company’s management information system have warned leadership that the pocket camera industry, at that moment, was entering an irreversible swoon? CEO’s Role- Wisdom and Innovation. The second is to lead innovation.

CEO 66
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Performance Measurement

Strategy Driven

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. Pharmaceutical companies have long needed deep scientific-innovation leadership capabilities but relatively few general managers.

ROIC 62
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Study: Female Executives Make Progress, But Mostly in Support Functions

Harvard Business Review

My gender consultancy firm, 20-First, has just published its annual Gender Balance Scorecard ( pdf ) of the top 300 companies in the world across the US, Europe and Asia. As usual, we try to broaden the focus from the current buzz around corporate boards to the more relevant metric of the gender balance of executive committees.

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With Change Agents, One Size Does Not Fit All

Harvard Business Review

In our research on change agents at the Phoenix Community of FCB Partners , we have found that there are three distinct challenges which require different kinds of change leaders: (1) transformational leaders, (2) innovation instigators, and (3) innovation managers. The Innovation Instigator. The Innovation Manager.

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Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. Garvin stresses the importance of rigorous experiments (years before experimentation became the rallying cry for a new generation of innovators); thoughtful problem definition; and smart, well-designed metrics.

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How to Help Process Owners Succeed

Harvard Business Review

Nevertheless, companies that live and die on operational excellence — such as Amazon.com, FedEx, Southwest Airlines, and Wal-Mart — must continually improve their key processes. Incorporate these measures into the company's "balanced scorecard" or dashboard.

Process 15
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Avoid the Improvement Hype Cycle

Harvard Business Review

The timeline showed five improvement initiatives matching the eras of five presidents: Quality Action Teams (1992-1995), Total Cycle Time (1995-2000), Perfect Order (2000-2003), Grainger Performance System (Balanced Scorecard and Six Sigma) (2004-2007), and Lean (2008). Brad Power is a consultant and researcher in process innovation.