Remove Balanced Scorecard Remove Leadership Remove Marketing Remove Operations
article thumbnail

Are CEOs Really Necessary Anymore?

Strategy Driven

If BDAI had been in place at Olympus Camera on the day that Steve Jobs introduced the iPhone, would the company’s management information system have warned leadership that the pocket camera industry, at that moment, was entering an irreversible swoon? CEO’s Role- Wisdom and Innovation. The second is to lead innovation.

CEO 66
article thumbnail

Performance Measurement

Strategy Driven

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

ROIC 62
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Effective Meeting Models

CO2

Our ability to predict the future is getting more and more difficult as the population grows, markets shift, competitors switch strategies, and systems interact. Weekly Operational Meetings. Weekly operational meetings should be kept under 90 minutes. The post Effective Meeting Models appeared first on Elements of Leadership.

article thumbnail

Artisans Must Balance the Books

Harvard Business Review

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

Books 13
article thumbnail

The Right CEO Personality for Process Improvement

Harvard Business Review

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

Process 15
article thumbnail

Your Employees Are Not Mind Readers

Harvard Business Review

When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives. This scorecard defined the "what."

article thumbnail

The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.