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Study: Female Executives Make Progress, But Mostly in Support Functions

Harvard Business Review

My gender consultancy firm, 20-First, has just published its annual Gender Balance Scorecard ( pdf ) of the top 300 companies in the world across the US, Europe and Asia. As usual, we try to broaden the focus from the current buzz around corporate boards to the more relevant metric of the gender balance of executive committees.

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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

Hound you with robocalls until you answer a survey? It might take a scorecard approach for you to figure out that the sales peak coincided with a particular phase in the staff-training schedule. A scorecard that links financials with learning initiatives and other operations would serve as a cross-check for managers.

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With Change Agents, One Size Does Not Fit All

Harvard Business Review

In our research on change agents at the Phoenix Community of FCB Partners , we have found that there are three distinct challenges which require different kinds of change leaders: (1) transformational leaders, (2) innovation instigators, and (3) innovation managers. The Innovation Manager. The Transformational Leader.

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Strategic Planning Steps

CO2

Based on a national survey we conducted, 33% of bosses rarely or never ask for their subordinates’ advice. At CO2 Partners, we use a variety of surveys and tools to gather this critical information from employees, customers, vendors, and other key stakeholders. Try to involve many employees at every level.

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Industry Knows No Gender

Harvard Business Review

Every year, 20-first's Global Gender Balance Scorecard looks at a single measure of progress: the gender balance of the Executive Committee of the TOP 100 companies in three key regions of the globe. For the Natural Resources Industry we surveyed 24 companies , with a collective total of 221 ExCom members.

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Turn Customer Care into "Social Care" to Break Away from the Competition

Harvard Business Review

According to a survey of social media users by the joint Nielsen-McKinsey venture NM Incite, 33% of respondents say they'd recommend a brand that offered a quick but ineffective response, nearly double the number (17%) who'd recommend a brand providing a slow but effective solution. Here are four steps we've seen work: The map. The metrics.

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Companies Should Be Required to Disclose Their Gender Stats

Harvard Business Review

.” We need better, more specific data – not just aggregate statistics on whether companies have any women in management, or a certain percentage of female employees. Such broad datasets obscure the important question of how many companies manage to balance their senior leadership teams, and by how much.