Remove Balanced Scorecard Remove Management Remove Survey Remove Technology
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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

Hound you with robocalls until you answer a survey? Companies would do better at satisfying and retaining customers if they spent less time worrying about big data and more time making good use of "small data" — already-available information from simple technology solutions — to become more flexible, informative, and helpful.

CAPEX 15
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Strategic Planning Steps

CO2

Based on a national survey we conducted, 33% of bosses rarely or never ask for their subordinates’ advice. At CO2 Partners, we use a variety of surveys and tools to gather this critical information from employees, customers, vendors, and other key stakeholders. Try to involve many employees at every level.