Banking Ethics Management Metrics 
Chartered Management Institute
JUNE 5, 2024
And how should managers role-model inclusion in their workplaces? There are a lot of metrics and evidence out there that says inclusive businesses will outperform those that are not in terms of profitability,” says Catherine, “but it goes much deeper than that. But what is inclusivity? What does it mean for organisations and leaders?
Leading Blog
APRIL 25, 2012
When we look at companies that have faced scandals such as recalls, ethical violations, or crimes, the problem often comes down to employees whose surprisingly positive behavior was distorted by a toxic culture and clueless leaders. But a good intention can go bad when financial performance becomes the only metric that matters.
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N2Growth Blog
APRIL 25, 2010
If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. So, what’s wrong with tenure you ask?
Harvard Business Review
DECEMBER 29, 2016
It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Volkswagen. and the U.K., Cross-cultural differences.
Harvard Business Review
DECEMBER 1, 2016
We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Our publicly available metrics including CEO approval ratings from staff, ratio of women on boards, and number of accounting infractions and scandals. This year we added a carbon metric.
Frank Sonnenberg Online
AUGUST 17, 2021
Everything you learn is money in the bank — you’ll be able to leverage that knowledge for years to come. Employees want to work for an organization that has values and viewpoints compatible with their own; an organization that cares about morals and ethics, and one in which doing what’s right is as important as the bottom line.
Harvard Business Review
OCTOBER 10, 2017
Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. Every step of the process was measured, and real-time metrics were easily accessible. In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve
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