N2Growth Blog

APRIL 25, 2010

These silos are staffed with legions of “tenured&# COBOL and C++ programmers, as well as &# tenured&# IT managers overseeing the operation. Reward talent, innovation, loyalty, attitude, creativity, work ethic, contribution, and leadership ability…not tenure. I want metrics that mirror experience.

Loyalty 419

Loyalty Blog Brand Follow-up 419

Harvard Business Review

DECEMBER 29, 2016

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Volkswagen. and the U.K., Cross-cultural differences.

Ethics 9

Ethics Company Emotional Intelligence Short-term 9

Harvard Business Review

MAY 25, 2017

On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care.

TSR 8

TSR Banking Committee Incentives 8

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. In an experiment, we approached the call center of a bank’s consumer loans business.

Organization 10

Organization Tactics Call Center Metrics 10

Harvard Business Review

OCTOBER 14, 2013

Extreme schedules remain a key metric of manliness. Iron Men live for the operating room, dismiss post-op care as boring, scorn rest (“I am hardcore and I need no sleep!”), and brag that a surgical residency program has a 110 percent divorce rate (“Guys would come in married, get divorced, get remarried, and get divorced again”).

Diversity 9

Diversity Ethics Report Engineering 9

Harvard Business Review

JULY 6, 2018

Who should be involved in decisions regarding business impact, regulatory compliance, technical approach, and even ethical values when companies integrate machine learning into business operations? Do different use cases require different types of explanations? A business analyst should map out the end-to-end business process.

Compliance 8

Compliance Document System Learning-by-Doing 8