Many Companies Still Don’t Know How to Compete in the Digital Age
Harvard Business Review
MARCH 28, 2016
inch disk drives; LCD vs. CRT television; online vs. brick-and-mortar banks). Kodak accepted the pain of shuttering plants and laying off tens of thousands of film-factory workers. In the past, disruption occurred at the level of discrete product and service technologies that competed to offer better value for customers (e.g.,
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