HR Digest

NOVEMBER 9, 2021

This work eventually gave birth to Audible’s People Principles, the five guiding tenets that continue to shape what it means to be a member of the Audible community, from prospective employees to long time managers and loyal listeners.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

MAY 23, 2012

The recent disclosure of a multi-billion dollar trading loss at JPMorgan Chase reminds us again of the challenge and complexity of risk management, the subject of our June 2012 HBR article, "Managing Risks: A New Framework." Each requires customized risk management processes. The compliance-oriented risk manager of a failed U.K.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

OCTOBER 10, 2012

have an account, but choose to use some non-bank money orders (e.g., On the face of it, these figures suggest that there's an opportunity for banks to find new customers — and that's certainly how the FDIC interprets the results. But is it really all about the banks? The headlines of the study are clear: 8.2%

Survey 15

Survey Banking Finance Bond 15

Harvard Business Review

OCTOBER 25, 2018

To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The top 10% of the firms we analyzed — the superstars by our metric — create 80% of all the economic value, meaning they account for 80% of economic profits.

Industry 11

Industry Company GDP Bottom-up 11

Harvard Business Review

JUNE 8, 2018

Since then, we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks who follow technology companies. This notion, that risk is a desirable feature, can seem like sacrilege to anyone who’s taken an introductory finance course.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

JUNE 9, 2011

The trio (respectively, a finance professor at Cornell, an applied-math Ph.D This is the kind of thing that can drive people outside of quantitative finance a little crazy ; there's no reference to company fundamentals, just "sophisticated volatility estimation techniques combined with the method of reproducing kernel Hilbert spaces."

Company 13

Company Finance Price IPO 13

Harvard Business Review

OCTOBER 10, 2012

have an account, but choose to use some non-bank money orders (e.g., On the face of it, these figures suggest that there's an opportunity for banks to find new customers — and that's certainly how the FDIC interprets the results. But is it really all about the banks? The headlines of the study are clear: 8.2%

Survey 8

Survey Banking Finance Bond 8

Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. Every step of the process was measured, and real-time metrics were easily accessible. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk.

Organization 11

Organization Tactics Call Center Metrics 11

Harvard Business Review

DECEMBER 7, 2017

These two trends may seem separate—or, some people believe, incompatible—but together I believe they have the power to improve finance’s role in the world. In both cases, social and environmental metrics matter for the business’s financial success. Index funds can be a force for sustainable capitalism.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

OCTOBER 3, 2014

Identify the right metrics that “move the needle.” ” First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Establish a center of gravity for analytics. Make collaborative decisions.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Retail 8

Harvard Business Review

SEPTEMBER 29, 2014

Senior leaders from all of the universities and hospitals came together, in an unprecedented collaboration, to create universal employee metrics that tracked employment goals and outcomes across the institutions so that they could better understand the hiring landscape, and design interventions to better equip residents for jobs.

Metrics 8

Metrics Banking Learning-by-Doing Education 8

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 3, 2018

In a follow up HBR article , we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks and distilled seven key insights from those discussions. The level and trend of a company’s top-line metric is an advance indicator of the success of its business model.

Report 8

Report GAAP Company Proposal 8

Harvard Business Review

AUGUST 5, 2014

To stitch it all together meaningfully, CMOs are increasingly expected to act as general managers with P&L or shared/shadow P&L responsibility that drive revenue growth. That helped account managers focus their pitch on the client’s business issues and build rapport. That bottom line sensibility is crucial.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

FEBRUARY 23, 2016

As the incoming Chief Executive of Deutsche Bank, John Cryan, recently said in an interview: “I have no idea why I was offered a contract with a bonus in it because I promise you I will not work any harder or any less hard in any year, in any day because someone is going to pay me more or less.”

Execution 8

Execution Incentives Short-term Long-term 8

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. Drew quickly retired after the losses, and Iksil and Macris are, according to news reports, leaving the bank.

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

DECEMBER 15, 2017

In one illustration of these difficulties, consider that India currently ranks 100 out of 190 countries in the World Bank’s Ease of Doing Business rankings, 22 places behind China, 39 places behind Indonesia, and just nine places above Papua New Guinea. This data is publicly available on each state’s website.

Strategy 8

Strategy Operations Policies Environment 8

Harvard Business Review

APRIL 18, 2012

Taft is CEO of RBC Wealth Management-U.S. He's also convinced that businesses' ability to shove costs onto society ( externalities ) is rapidly declining, that environmental, social, and corporate governance ( ESG ) metrics are here to stay, and that Canada's highly concentrated banking system is safer and better-regulated than ours.

Metrics 12

Metrics Open-book Long-term Comparison 12

Harvard Business Review

SEPTEMBER 16, 2014

Or you could participate in projects financed in part by conventional investors and in part by non-profits. Or you could try to take advantage of limitations in conventional financial metrics to get higher long-run returns by focusing on sustainability and social good. So here’s the money management industry.

Insurance 8

Insurance Bond Hedge Bottom-up 8

Harvard Business Review

MARCH 26, 2015

But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. those without bank accounts), by adopting the more dynamic “customer life cycle” view. Protect and manage reputations. The risk function can do the same.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

OCTOBER 23, 2015

I saw this first hand while researching the hiring practices of top-tier investment banks, management consulting firms, and law firms. One banking recruitment manager summarized the typical approach this way: I’m just being really honest, it [an application] pretty much goes into a black hole.

EPS 8

EPS Diversity Banking Reputation 8

Miles Anthony Smith

NOVEMBER 7, 2019

They somehow manage to engage with their audience consistently by constantly putting out articles, infographics, or anything of value, not just in content marketing but also in sales. 3) That your intern can manage your content strategy. Quantity of content produced should never be a metric - it is quality that should override.

Marketing 105

Marketing Content Audience Brand 105