Harvard Business Review

MARCH 2, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. The challenge that we face — making health care affordable and conveniently accessible to most people — is not unique to health care.

Health Care 15

Health Care Disruptive Innovation Christensen Business Model 15

Great Leadership By Dan

MARCH 7, 2016

New DDI research explores leadership differences between men and women and makes the case for gender diversity in the workplace. DDI’s High-Resolution Leadership study reviewed true assessment data from 10,000 global leaders and found no difference in the battle of the sexes for leadership skills.

Diversity 120

Diversity Globalization Transportation Industry 120

Harvard Business Review

JULY 2, 2012

As the interest rate scandal that began as "the Barclays affair" has engulfed a dozen regulators and a score of banks, the Financial Times shakes a salmon-colored finger at its readership. SOON WE'LL ALL BE HEALTH CARE WORKERS. The Health Care Jobs Fallacy (New England Journal of Medicine).

Banking 12

Banking Health Care Metrics Reputation 12

Harvard Business Review

NOVEMBER 20, 2013

For a discipline so fundamentally altruistic, health care is oddly dysfunctional around relationships. Our full article describing social capital, its roles in health care, and strategies for building it in health care organizations is available here (PDF). Leading Health Care Innovation.

Social Capital 8

Social Capital Health Care Cooper Storytelling 8

Harvard Business Review

JULY 22, 2014

In health care, the Hippocratic Oath — “first, do no harm” — can hold as much sway in the board room as it does in the exam room. Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. health care has become akin to a smothered child—stifled and arrested.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

NOVEMBER 29, 2010

Umair Haque Blogs Umair Haque On: Global business , Competition , Economy The Irish Banking Crisis: A Parable 4:33 PM Monday November 29, 2010 | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Once upon a time, there was a country where bankers disappeared. And thats exactly the role that pubs began to play.

Banking 15

Banking Crisis Merton Guidelines 15

Mike Cardus

SEPTEMBER 24, 2012

Identifying the possible root cause can get things started…the next logical step to create a solutions-bank. Now Frank has some action to take , an idea of what has worked in the past , and clearer understanding on what-to-do. The ‘5 Whys’ can be useful.

Team 157

Team Report Learning-by-Doing Banking 157

Strategy Driven

JUNE 22, 2012

What is their commitment toward literacy, social services, health care, the environment, multicultural diversity and other key issues that really create a better life? Health care professionals rank other things higher on the list of priorities. Banks buy money wholesale and sell it to borrowers at retail rates.

Brand 50

Brand Analysis Advertising Software 50

Strategy Driven

OCTOBER 25, 2013

Crisis communications means banking goodwill for those times when the plan is called to the test. Volatile business contractions, uneasy economic climate, plant explosions, health care crises, hostile corporate takeovers, governmental shakeups, and financial failings are crises that upset the routine of business life.

Crisis Management 78

Crisis Management Crisis Risk Management Budgeting 78

Harvard Business Review

MAY 25, 2017

On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. It has no intention of doing so.

TSR 8

TSR Banking Committee Incentives 8

Strategy Driven

DECEMBER 27, 2010

The issue at the heart of this uncertainty involves limited access to capital at a time when banks are reluctant to lend. Many of the provisions of the sweeping health-care bill passed by the House of Representatives in March won’t kick in until 2014, however these provisions spell big changes for small businesses.

Uncertainty 57

Uncertainty Insurance Newsletter Incentives 57

Harvard Business Review

NOVEMBER 29, 2011

Whether it's the stubborn inefficiencies of the health-care system , the ever-rising costs of the higher-education system , even the slow-motion collapse of the US postal system , leaders with unrivaled expertise and decades of experience can't seem to develop creative solutions to dire problems. So we don't copy the stupid banks.

Banking 16

Banking Retail Open-book Creativity 16

Harvard Business Review

SEPTEMBER 23, 2015

A few months ago I decided to look into the professional experience of non-executive directors at the major banks listed in Britain. Like almost every other major industry today, banking relies on hugely complex, enormously expensive technology. I’m afraid this is typical not just in banking but across most major industries.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

MARCH 2, 2017

The rethink took place in the context of a lot of skepticism (at best) about the banking system, the banking business model, and its contribution to American well-being. It’s almost as complex as health care reform. There’s almost nothing else comparable.

Banking 8

Banking Crisis System Compliance 8

Harvard Business Review

JUNE 29, 2016

Bringing light to Africa , mobile banking to Bangladesh , low-cost health care to Nepal, or better school lunches to the American cafeteria: In all these cases, the private sector is a big part of the action. That social entrepreneurs can make a difference is not in question ( here are dozens of examples).

Entrepreneur 14

Entrepreneur Glocalization Survey McKinsey 14

Harvard Business Review

OCTOBER 17, 2013

I offer three recommendations to ensure that we keep these promises to those who depend on our leadership. At the breakfasts he asked, “What rules did you break to make your care great?” Effective leadership creates easy ways for patients to offer complaints and reliable processes to respond to patients and resolve the issues.

Crisis 8

Crisis Health Care Quality Welch 8

Harvard Business Review

DECEMBER 24, 2013

The good news is that millennial men are changing the way they define leadership and demanding work that fits around their families. McKinsey may have been hired in 2013 by the Vatican, the Bank of England, and the owners of the Rangers and Knicks, but they’re also acting to stave off threats to their business model.

Management 17

Management Health Care Middle Management Agility 17

Strategy Driven

MARCH 2, 2012

Everyone knows that dentists, nurses, social workers and respiratory therapists are all health care professionals. For project purchases, such as printing, graphic production, video production and materials creation, consultants customarily mark up slightly, to cover bank financing and handling costs. What is their longevity?

Consultative 60

Consultative Short-term Budgeting Strategic Planning 60

Harvard Business Review

JUNE 3, 2013

Where was its leadership bench? Why are so many companies struggling with a crisis of their leadership bench? banking & financial services, insurance, real estate); Health Care (e.g., pharmaceuticals, biotechnology & life sciences, health care equipment and services); Industrials (e.g.,

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

NOVEMBER 23, 2010

Most African artisans do not bank because of the fees associated with operating current accounts. You pay a fee for withdrawing your money in most African banks, thereby discouraging many from banking. Most African artisans do not bank because of the fees associated with operating current accounts.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

FEBRUARY 10, 2015

How much time do you spend enhancing your organizational culture, leadership pipeline, and employer brand? If you’re typical, then your culture, leadership, and employment brand are described vaguely or not at all. How well are those efforts reported to your investors? Outside the U.S., Largely unnoticed in the U.S.,

Human Capital 8

Human Capital CFO Banking Report 8

Harvard Business Review

JULY 31, 2017

Banks and lenders have predictive analytics engines that tell the lender the probability that a customer will pay them back. There has been a rapid uptake in health care, consumer marketing, crime reduction, agriculture, scientific research, and many other areas. One area so far relatively untouched is change management.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

MAY 28, 2013

What would this leadership look like over time? banking & financial services, insurance, real estate); Health Care (e.g., pharmaceuticals, biotechnology & life sciences, health care equipment and services); Industrials (e.g., oil, gas & consumable fuels, electric, gas and water utilities); Financials (e.g.,

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

NOVEMBER 23, 2010

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. Ive seen this in the organizations where Ive consulted.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

APRIL 24, 2013

Second, due to developments in financial technology that weakened their ability to profit from lending, the large commercial banks turned toward fee-for-service activities, morphing increasingly into quasi-investment banks. Corporate social responsibility Leadership Politics'

Banking 8

Banking Crisis CEO Politics 8

Harvard Business Review

MAY 8, 2013

I recently conducted a study of 56 randomly selected companies involved in major change and innovation efforts in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries. Leadership development Leadership transitions Managing people'

Middle Management 8

Middle Management Management Automotive Pharmaceuticals 8

Harvard Business Review

MARCH 8, 2016

Counting cash reserves, dividend payments, and stock repurchases, corporate America has had the opportunity to invest nearly $3 trillion in capital since the 2008 Great Recession — more than six times the size of the TARP bank bailout. Whether that kind of leadership positions a company for long-term success is a different question.

Politics 8

Politics Short-term Long-term Porter 8

Harvard Business Review

OCTOBER 25, 2017

Transforming Health Care. For example, our initial instinct was to have registered dietitians carry much of the clinical work and leadership burden. We are grateful to the Central Pennsylvania Food Bank for their partnership and assistance. Insight Center. Sponsored by Medtronic.

Class 8

Class Insurance Cost Health Care 8

Harvard Business Review

MAY 2, 2014

What Was Once There Resigned: The Fast Fall of a Washington Career The Washington Post Their faces are plastered on TV sets and web pages in brief moments of public outrage; but what happens to the people forced out of their jobs by scandal, particularly if their resignations were more symbolic than indicative of any leadership failure?

Rogers 8

Rogers Conference Health Care Bond 8

Harvard Business Review

DECEMBER 20, 2016

Climate change, building a clean economy, reducing inequality and raising wages, providing health care to support general wellbeing — all are big unknowns now. The World Bank estimates that $158 trillion worth of assets are at risk from increased natural disasters. Many banks heeded the advice, pulling funding from coal.

Energy 8

Energy Banking Chemicals Globalization 8

Harvard Business Review

OCTOBER 27, 2014

I studied large-scale change and innovation efforts in 56 randomly selected companies in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries. Change management Execution Leadership' My research found that the majority of the efforts failed.

Middle Management 11

Middle Management Six Sigma Taylorism Taylor 11

Harvard Business Review

FEBRUARY 8, 2018

This means that many emerging market risks get cut from the senior leadership agenda. In both Mexico and Brazil, companies that sell to businesses and the public sector — from health care to construction to IT services — are particularly vulnerable, as populist election outcomes would likely trigger a stall in purchasing.

Market Risk 8

Market Risk Marketing Supply Chain Company 8

Harvard Business Review

JUNE 13, 2017

These managers worked in different organizations in industries including health care, engineering, education, and banking. We investigate this possibility in a study of 108 managers , whom we surveyed for 10 consecutive workdays.

Power 8

Power Survey Participative Health Care 8

Harvard Business Review

DECEMBER 12, 2013

Can we make health care more accessible and affordable? The high salaries investment banks offer draw talented scientists and engineers to figure out ever more complex financial instruments that don’t advance any particular social purpose. Innovation Leadership' Will we address rising income inequality?

Advertising 8

Advertising Innovation Christensen Long-term 8

Harvard Business Review

AUGUST 23, 2016

Our limited sample suggests that both groups agree that board leadership should serve as champions of board diversity, but they differ on the policies they advocate to increase board diversity. banking & financial services, insurance, real estate); Healthcare (e.g., chemicals, metals & mining, paper & forest products).

Politics 8

Politics Committee Telecommunications Diversity 8

Harvard Business Review

JANUARY 29, 2018

Consider the health care sector: Newer companies are entering the market with the embedded ability to use connected sensors and artificial intelligence to monitor in real time the conditions of patients — especially those suffering from chronic conditions.

Industry 8

Industry Fixed Assets Retail Market Penetration 8

Harvard Business Review

NOVEMBER 24, 2010

More on: Innovation , Strategy Join the Discussion | Email/Share Previous Why You Should Focus on "Worst Practices" Next The Irish Banking Crisis: A Parable Never miss a new post from your favorite blogger again with the Harvard Business Review Daily Alert email. But you might get a tiny bit closer. And its those small steps that count.

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15