Harvard Business Review

JULY 13, 2012

Key account management (KAM) is one of the most important changes in selling that has emerged during the past two decades. KAM is a radically different organizational process used by business-to-business suppliers to manage their relationships with strategically-important customers, and it produces measurable business benefits.

Supply Chain 13

Supply Chain Management How To Benchmarking 13

Strategy Driven

FEBRUARY 6, 2015

Quality is not something that managers assign others to achieve. Rather than assume all is wrong or right with an organization and take a defensive posture, management must view quality as essential to their economic survival or growth. It is not enough for management to endorse quality programs; they must actively participate.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

FEBRUARY 2, 2016

Instead, our interviews found a willingness to let organizational forms and structures evolve naturally, developing in line with the identity of the enterprise. Some of the first business functionaries were railroad telegraph operators who managed schedules. The functional model of organization dates back to the 1850s. Add to Cart.

Development 8

Development Supply Chain Incentives Outsourcing 8

HR Digest

NOVEMBER 9, 2023

Establish Benchmarks Make it a point to define industry and market benchmarks to compare your organization’s compensation practices. If our equitable compensation program guide is to be trusted, you need to identify relevant external benchmarks to understand prevailing salary ranges for similar roles in the market.

System 52

System How To Benchmarking Diversity 52

Harvard Business Review

FEBRUARY 1, 2012

Great managers, the argument went, deserve the big bucks because of the tremendous wealth they create. Board compensation committees rely almost exclusively on comparisons to CEO compensation at companies of similar size and in similar industries. It all used to be very different.

Comparison 14

Comparison Committee CEO Banking 14

Harvard Business Review

JUNE 30, 2016

Tony knew her extremely collaborative style made her well-liked by her team and other business units, who were always asking her to be on interdepartmental committees, but to him it seemed needlessly time consuming and conflict averse. Managers should keep in mind that a collaborative leadership model does have benefits.

Delegation 8

Delegation Consensus Committee Bottom-up 8

Strategy Driven

MARCH 18, 2011

In addition, we believe that your starting point for strategy development is what you are already great at, rather than studying the industry and market for opportunities. Is it more important to consider capabilities when you develop a strategy now than it was, say, five years ago? SD : Why now? What do most companies do instead?

Resources 52

Resources Industry System Strategy 52

Harvard Business Review

SEPTEMBER 17, 2018

Companies usually manage bribery and corruption risk through a mix of internal processes, certification requirements, and basic good practices throughout their operations — including with suppliers and vendors. It covers bribery in all of its forms — direct and indirect, inbound and outbound.

Company 8

Company Compliance Ethics Globalization 8

Harvard Business Review

DECEMBER 20, 2016

Every CEO should be cultivating these behaviors to maximize innovative thinking: The most innovative leaders: Manage Risk. Innovative leaders scored 25% higher than their non-innovative counterparts on managing risk. When risks do present themselves, they develop plans to minimize the risk and identify where it is needed most.

Innovation 8

Innovation Skills CEO Learning-by-Doing 8

Harvard Business Review

DECEMBER 29, 2015

Yet many organizations haven’t developed beyond the hunch phase in terms of knowing how strong their top leaders really are. The result blends qualitative research and benchmarked data on other C-suite executives to give us a solid indication of an individual’s potential and development needs.

360-Degree Feedback 8

360-Degree Feedback CEO Leadership Pipeline Execution 8

Harvard Business Review

APRIL 24, 2017

Studies show that individuals with political skills tend to do better in gaining more personal power as well as managing stress and job demands, than their politically naive counterparts. Thus, the development of an informal coalition saved the organization and political activities, in this case, were a force for good.

Politics 11

Politics Bureaucracy Long-term Short-term 11

Harvard Business Review

JUNE 12, 2017

“Managers have to learn to de-bias their practices and procedures.” When it comes to biases and hiring, managers need to “think broadly about ways to simplify and standardize the process,” says Bohnet. Gino recommends managers look into providing workers with education and training on the topic.

Process 8

Process Diversity Sample Software 8

Strategy Driven

NOVEMBER 2, 2012

Business development. Are budgeting measures used to manage performance? Is the performance management system focused upon outcomes? Can the benchmarking information be accessed regularly? How well can management interpret and apply findings to the decision process? How diverse is the planning committee?

Strategic Planning 70

Strategic Planning Budgeting Planning Competitive Advantage 70

Strategy Driven

DECEMBER 2, 2011

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in Running the business Financial People Business development Body of Knowledge The Big Picture No single branch (business component) constitutes a healthy tree. These pointers are offered to help manage time and resources.

Committee 52

Committee Learning-by-Doing Consultative Budgeting 52

Harvard Business Review

JUNE 20, 2016

First, directors face a real challenge in making sure that protection and alignment of key governance and risk management issues doesn’t crowd out equally important dialogue around strategy and operations. I’m not against benchmarking and norming. Benchmarking and norming won’t always lead to the right decision.

Benchmarking 8

Benchmarking Company Short-term Long-term 8

Harvard Business Review

OCTOBER 22, 2015

The clinic created a high-level steering committee to oversee all its costing and value-improvement projects. Establishing this committee signaled that implementing value-based health-care delivery was an institutional priority. The project team developed TDABC process maps at the three locations.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

MARCH 8, 2012

Given the growing sensitivity to widening income inequality in many developed economies, it is no wonder that criticism of soaring executive pay has intensified. One European fund manager, for example, seeks to meet every individual nominated for the board at their investee firms. Shareholders. Boards of Directors. In the U.K.

Execution 10

Execution Committee Incentives Hedge 10

Harvard Business Review

JANUARY 12, 2011

Managers who want to recognize employees for good work have many tools at their disposal. However, managers in most companies have a good deal of input into the decision, and in some cases they are the ultimate decision makers. It's critical that managers make these decisions about promotions and raises carefully. "I

Learning-by-Doing 15

Learning-by-Doing Motivation Case Study Budgeting 15

Strategy Driven

MARCH 11, 2011

Business development. I further made recommendations that future charitable requests would go through committee and that the client’s partners and key executives were better suited by serving on community boards, thus polishing their own luster. Several committees competed with each other for the spotlight.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57