Strategy Driven

FEBRUARY 6, 2015

It applies to service industries and manufacturing operations. Employees must buy into the process by offering constructive input. Paying attention to quality can realize: Lower operating costs. Faster innovation. Benchmark measurements of accomplishments. All ideas are worthy of consideration. Customer retention.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

APRIL 27, 2015

Can you think of any business topic that’s been hotter for longer than innovation? In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. And yet when it comes to innovation, the gap between aspiration and accomplishment seems as big as ever.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

DECEMBER 17, 2014

How much does your company need to invest in innovation? For example, a company that sells housing components like kitchen counters and piping should look at the rate of new home construction or mortgage activity, while automotive companies should look at the percentage of young adults forgoing driver’s licenses.

Innovation 8

Innovation Company Venture Capitalist Business Model 8

Harvard Business Review

OCTOBER 15, 2018

The size and layout of a room, whether a bed sits in the middle or against a wall (even which wall), how much space is maintained for patients to walk versus how many beds or operating equipment can be accommodated, have not been considered predictors of health outcomes in the past. Previous studies looked only at room scale, not unit scale.)

Health Care 8

Health Care Long-term Mayo Construction 8

Harvard Business Review

MARCH 21, 2011

Feeling vulnerable as a small city-state, Singapore's leaders set high standards, benchmark against the best in the world, seek innovation, and invest in ideas of the future. Komatsu, a globally prominent construction equipment manufacturer, drove excellence by fearing Caterpillar, the U.S. The opposite is also true.

Benchmarking 15

Benchmarking Health Care Loyalty Construction 15

Harvard Business Review

JULY 2, 2015

Business growth can also depend on factors such as the availability of talent or scarce raw materials that influence, say, a company’s innovation capabilities or its ability to manufacture cost-effectively. Finally, operating conditions differ significantly within the country groups.

Marketing 8

Marketing Benchmarking Globalization Construction 8

Strategy Driven

MARCH 18, 2011

To demonstrate it, we’ve examined a number of industries and mapped the level of capabilities coherence in the portfolio of each of the major players against their operating margins over the past five years. Companies today operate in a business environment that encourages incoherence. We call this measure the ‘coherence premium.’

Resources 52

Resources Industry System Strategy 52

Harvard Business Review

FEBRUARY 2, 2016

You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. Some of the first business functionaries were railroad telegraph operators who managed schedules.

Development 8

Development Supply Chain Incentives Outsourcing 8

Harvard Business Review

MAY 3, 2016

Leading Innovation Is the Art of Creating “Collective Genius” How to Brand a Next-Generation Product. And what are the benchmarks of success? Ultimate success cannot come without a supple organization that has fluid internal and external boundaries. A Smarter Way to Reduce Customer Defections. Developing the Global Leader.

Education 8

Education Execution Content Cooper 8