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February 2017 Leadership Development Carnival

Lead Change Blog

Not only did I learn a ton, but I began to claim my personal power by deciding I was done with being treated that way.” John Hunter of the Curious Cat Management Improvement Blog shared Cater to Customers’ Desires to Achieve Customer Delight. ” Find Dana on Twitter at @DanaTheus. Here are 3 ways to make that happen.”

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5 Ways to Lead with Empathy

Leading with Trust

Many managers strive to be one. But being a first-time manager requires a whole new set of skills —for example, emotional intelligence—that are more important than technical expertise. Many managers either haven’t had the opportunity to develop these skills, are resistant to doing so, or don’t have an interest in them.