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Using Technology to Improve The Sharing of Knowledge

Curious Cat

Manu Vora kicked the discussion off with his post on The Gift of Knowledge Transfer Through Technology. My career has been largely shaped by the pursuit of better ways to communicate. Technology can help improve our adoption of better understanding. The rate at which we incorporate new knowledge is still very poor.

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Jobs to be Done

Deming Institute

In Clayton Christensen’s new book, Competing Against Luck , the authors delve into the importance of gaining a deep understanding of what your customers desire. The book lays out a Theory of Jobs to be Done in a very compelling way. In the book, they explore the example mentioned in the article in more detail.

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The Quest of Better Outcomes: Hierarchy Versus Process

QAspire

Your reference to gaps in the lateral movement of work reminded be of Frank Voehl’s post on the Deming Learning Network - “Managing the White Space&#. I sometimes wonder about an organization with a loose and nimble structure with a solid work-flow and technologies that enable such an efficient work-flow. Vamsi´s last blog.

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Don’t Let Your Career Cause Regrets in Your Personal Life

Harvard Business Review

What I would offer, instead, are some ways to think about the problem, some guiding principles to keep in mind over the long haul of a career: Be realistic about work. Think of it as continuous improvement but with your inner Deming on mute. In my experience, people make it to the top job by working extraordinarily hard.

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