To Radically Redesign Health Care, Start with One Unit
Harvard Business Review
DECEMBER 9, 2015
The road map starts with creating an environment for frontline workers to imagine innovative new ways of delivering care. When I was CEO of ThedaCare in Wisconsin, we chose a medical-surgical unit at our Appleton Medical Center in 2007 as the place to develop an innovative process for caring for inpatients we dubbed Collaborative Care.
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