Avoid the Improvement Hype Cycle
Harvard Business Review
MARCH 23, 2011
New process improvement initiatives tend to start with some hype. To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". Finally: "This may sound like process improvement programs that failed here before, but believe me, this is much better.
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