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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.

Metrics 54
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

I suggest starting with a small group of executives/managers who know the work of the department or division. (If With the managers: Begin with listing the customers – the people who receive or use the output. Explain how you built the first draft of the map with the managers, and what its components are.

Process 59
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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

But those leaders have had training and experience to succeed in a traditional organization with a C-suite at the top and siloed business units and functions under each executive. Remember that the Executive Sponsor and Process Owner may be new to these BPM roles. 5 Tips to Build the Success of the Executive Sponsor and Process Owner.

BPM 56
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5 Early Warning Signals for a BPI Project

Strategy Driven

Let’s look at the stages of the BPM Methodology and identify early warning signals and then suggest some countermeasures that are helpful to get things righted again. This graphic shows the four stages of the BPM Methodology and the detailed phases of stage 2, the Business Process Improvement Project. Picasso and Project Management.

Project 59