Transforming Finance: The Role of a Financial Technology Company in the Digital Age
Strategy Driven
JANUARY 12, 2024
It can also be done by leveraging BPM software tools to automate them. Offering self-serve options such as frequently updated FAQs, chatbots, and 24/7 support is one way to elevate the customer experience. By using knowledge management (KM) tools , financial companies can better understand customer behavior and market trends.
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