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When To Coach And When To Counsel

Eric Jacobson

As a coach , a manager: identifies an employees need for instruction and direction and this need is usually directly related to his or her performance or career goals. Generally, coaching should precede counseling. Coaching is collaborative. You coach to help retain employees and to show you care about your employees as individuals.

Mentor 55
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5 Questions To Ask At Your Next Employee Performance Review

Eric Jacobson

How can I help you reach your career goals? Thanks to Sharon Armstrong and Barbara Mitchell for these questions -- just some of their great advice from their book, The Essential HR Handbook. What do you want most from your job? I bet most employees have never heard most of these questions from their supervisors on a consistent basis.