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Stop Numerator Thinking: Innovating Your Service Experience

Lead Change Blog

I listened to an IT manager explaining on a speakerphone to a colleague he served in the marketing function why it was going to take two days to get a requested report. While they are respectful and inclusive, they know bureaucracy is the enemy of excellence and the impediment to efficiency.

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The New Psychology of Business Models

Ask Atma

Management 3.0 – a psychological shift. In my management 3.0 In this article, my description of management 3.0 In the management 3.0 The old school methods of long-term planning and development created a false sense of security or pseudo-stability that has long been valued by stifling corporate bureaucracy.

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What’s Different About Enterprise IT in Africa

Harvard Business Review

Traditional training courses often fly into cultural walls of hierarchy and formality that prevent managers from falling in line. The types of compliance tools, CRM (customer relationship management) platforms, and supplier network systems a company adopts need to reflect this reality. 4. The Nebuchadnezzar Challenge.

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