Harvard Business Review

MARCH 8, 2013

What do you do if you're a leader in a large, successful organization with an entrenched bureaucracy, and you see the need for innovation? The Internal Revenue Service (IRS), however, was successful in transforming its bureaucracy. The Business Transformation Agency was populated by people brought in from the commercial sector.

Bureaucracy 14

Bureaucracy Innovation Supply Chain Long-term 14

Coaching Tip

DECEMBER 12, 2010

Over the last few decades, the US has transformed from a "real economy" (where capital market manias tend to be contained by the availability of savings and credit) to a "financial economy" where the unlimited availability of credit leads to speculative bubbles (read: the roaring '20s & '90s) which get totally out of hand.

Banking 105

Banking Mayo Bureaucracy Report 105

Harvard Business Review

JUNE 2, 2014

You also have support staff, including the people in marketing, finance, HR, and other functions. When the tooth-to-tail ratio gets too low, front-line people find that they have to send every customer request or idea for improvement up through the bureaucracy and wait days or weeks for a response.

Cost 15

Cost Span of Control Management Bureaucracy 15

Harvard Business Review

MARCH 2, 2015

In 2012, Congress gave the FAA until 2015 to develop rules for military, commercial, and privately-owned drones to operate in U.S. Drone operators will be regularly required, for example, to pass a written test, but won’t, as rumored, need to obtain a pilot’s license. In Washington, business as usual.

Transportation 8

Transportation Proposal Technology Press Release 8

Harvard Business Review

JUNE 17, 2015

This seems to be a key question on the minds of not just marketers, but company strategists these days. This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. The Future of Operations.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

APRIL 10, 2013

I met Slovenian entrepreneur, Sandi Cesko, in 2007 when his Ljubljana -based multi-channel retail operation, Studio Moderna , had about $70 million in sales. So Puerto Rican entrepreneurs hire consultants to badger government procurement to pay up, and in parallel they jack up their prices to finance the long receivables cycle.

Entrepreneur 13

Entrepreneur IPO Incentives Venture Capitalist 13

Harvard Business Review

FEBRUARY 24, 2011

Buffett prefers to accept the visible costs of "a few bad decisions" than incur "the invisible costs of stifling bureaucracies." In 2009, he confessed to developing an ill-conceived plan to market GEICO credit cards and also failed to rein in NetJets' debt, which had soared to $1.9 He annually reports on his own mistakes.

Letter 16

Letter P&L Net Present Value Insurance 16