Harvard Business Review

JULY 14, 2017

” Publicly, CEOs talk about digital transformation, but privately, they wonder if their efforts will be enough. Our research shows that companies with platform- and network-based business models are exponentially better at creating value. Platforms and networks are a mental model as much as a business model.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

JUNE 8, 2018

In 2016, former American Express CEO Ken Chenault tasked chief human resource officer Kevin Cox with finding new opportunities that would drive innovation and revenue growth. On arrival, participants knew only that the CEO had invited them to tackle pressing business challenges. American Express.

Development 10

Development Participative Conference Innovation 10

Harvard Business Review

SEPTEMBER 27, 2011

If you're a CEO, can the wrong head of HR cause you to lose your job? Ask the ex-CEO of Pfizer or the ex-CEO of Schwab, who both were fired by their boards in part for poor judgment regarding the head of HR. Perhaps it's easier to start by discussing the pathologies of a dysfunctional Chief of Human Resources Officer (CHRO).

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

MARCH 25, 2016

Meanwhile, Zenefits modernizes human resources workflows with slick software to replace outdated paper. Zenefits’ recently-ousted CEO even created a tool that enabled its agents to skip state-mandated online training courses. In April’s Harvard Business Review , we offer a menu of options for concerned incumbents.

Hotels 8

Hotels Price Tactics Operations 8

In the CEO Afterlife

APRIL 22, 2015

Kudos to CEO Roberto Goizueta for having the good sense, (and the courage) to “kill his darling” and reinstate Coke Classic. More importantly, change should not consume every aspect of a business at the same rate or to the same degree. New Coke lasted 79 days before the original formula returned to the market. It’s improvement.

Brand 100

Brand Core Competence Retail Advertising 100

Harvard Business Review

FEBRUARY 15, 2012

A few years ago, Brad Anderson , then CEO of Best Buy, told me something both provocative and profound. Fortunately, demonstrating your skills in this area doesn't demand that you singlehandedly develop a new breakthrough product or revise the company's overall business model.

Innovation 15

Innovation Merchandising How To Proposal 15

Harvard Business Review

DECEMBER 11, 2018

Workfront CEO Alex Shootman says digitization is happening in most companies on a function-by-function basis, leaving teams to work in silos instead of executing new strategies together. Welcome to the Quick Take, a conversation with Harvard Business Review Analytic Services. ” Download this interview. Alex Shootman, Workfront.

Content 8

Content Crisis Apparel Learning-by-Doing 8

Harvard Business Review

JUNE 8, 2018

The CEO’s principal aim therefore is not necessarily to judiciously allocate financial capital but to allocate precious scientific and human resources to the most promising projects and to pull back and redeploy those resources in a timely manner when the prospects of specific projects dim.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

AUGUST 5, 2014

To have the influence to help set business strategy for the company, CMOs need to translate customer insights into terms meaningful to senior leadership. Deborah DiSanzo, the CEO of Philips Healthcare, was once a CMO. She knew that to have a role in steering strategy, she had to earn the trust of her CEO and board. “To

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

AUGUST 6, 2014

Sue Decker, Yahoo’s former president, describes how the deal came about and what Yahoo learned from doing business in China. With the ad market under $70 million, many of our local competitors were rapidly experimenting with new types of revenue and business models and were far ahead of us.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

Harvard Business Review

NOVEMBER 20, 2015

When your company is in trouble — a new competitor or technology threatens your business model, your cost structure changes, the economy tanks — you have one job as a leader: to get the company back on track. The crisis provides compelling reason for change and, if companies can weather it, they can emerge stronger.

Crisis 8

Crisis Banking CEO Business Model 8

In the CEO Afterlife

JUNE 10, 2015

Business Models Change. Strategy does not curtail change because business models need not be static. Without strategic clarity, the complexity virus infects the company. Left unchecked, it will stifle, stagnate, and bring the organization to its knees. So Must Strategy.

Strategy 100

Strategy Critical Success Factor McKinsey Retail 100