Business Model Engineering Hammer Management 
Harvard Business Review
JANUARY 31, 2014
And: A diverse team is essential to survival, a point underscored by the impossibility of winning in D&D unless you have a warrior to beat things up and absorb damage, a wizard to fight magical foes and occasionally drop the hammer on something big, a cleric to heal your party members, and so on. Cho is facing a litany of challenges.
Harvard Business Review
APRIL 27, 2015
By now, your company probably has a new business incubator, an idea wiki, a disciplined process for mining customer insights, an awards program for successful innovators, and maybe even an outpost in Silicon Valley—all fine ideas—and yet, most likely, it still struggles to meet its growth goals and seldom thrills its customers.
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