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The Case for Investing More in People

Harvard Business Review

In research for our book, Time, Talent and Energy, my co-author Michael Mankins and I found that such investments do indeed pay off: The top-quartile companies in our study unlocked 40% more productive power in their workforce through better practices in time, talent and energy management. Yet, only one in eight employees are inspired.

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Listen to Your Employees, Not Just Your Customers

Harvard Business Review

Many companies love customer feedback, but only a handful have devoted as much energy to employee feedback systems. Measuring Marketing Insights. Companies that want the insights from linked systems can navigate the organizational complexities with these six steps: Align feedback systems around high-level business objectives.

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