Harvard Business Review

AUGUST 28, 2017

While it’s clear that CEOs need to consider AI’s business implications, the technology’s nascence in business settings makes it less clear how to profitably employ it. While investment in AI is heating up, corporate adoption of AI technologies is still lagging. Furthermore, early AI adopters are 3.5

Survey 9

Survey Execution First-mover Advantage Technology 9

Harvard Business Review

MAY 17, 2011

Prahalad, put it there), the struggle to understand its role as a market and as a source of innovation continues. Yes, there are notable examples of BOP innovation from global corporations (such as the GE portable ECG machine ) and emerging market companies (such as the Chotukool refrigerator) that have broken through in global markets.

Prahalad 14

Prahalad Business Model Early Adopters Innovation 14

The Horizons Tracker

OCTOBER 25, 2023

Private equity firms and insurers were among the early adopters, utilizing these innovations for investment pre-screening and claims automation. In call centers of major software companies, chatbots improved the productivity and quality of underperforming workers more significantly than that of “superstars.”

Finance 117

Finance Power Early Adopters Call Center 117

Harvard Business Review

AUGUST 23, 2017

Not least in the online search abilities, speech and translation features, and image recognition technology of my employer, Alphabet. Whatever hype businesspeople read around AI — and there is a great deal — the intentions and actions of so many players should alert them to the fundamental importance of this new technology.

Company 9

Company Training Technology Wireless 9

Harvard Business Review

MAY 30, 2017

After discussing Jacobi’s sales woes, Shani, suggested he try out Albert, Adgorithm’s AI-driven marketing platform. It works across digital channels, like Facebook and Google, to measure, and then autonomously optimize, the outcomes of marketing campaigns. Jacobi decided he’d give Albert a one-weekend audition.

ROI 11

ROI Tools Marketing CRM 11

Harvard Business Review

JULY 14, 2016

For the 2008 presidential race, Barack Obama hired one of Facebook’s early employees, Chris Hughes, to drive the campaign’s technology strategy. How will technology impact the outcome of the 2016 presidential election? In this article, I review three critical aspects to watch: marketing, operations, and profiling.

Bond 8

Bond Early Adopters Technology Politics 8