Call Center Energy Marketing Motivation 
Terry Starbucker
JULY 5, 2015
Those “extras” always stand out – in fact, they typically provide an extra dose of positive energy that makes a huge difference for anyone who comes under their spell. Was this just another of my crazy ideas that would make people shake their heads and question my methods and motives? THIS is what’s missing – more cowbell!
Harvard Business Review
AUGUST 5, 2014
Instead, the last few years have seen a proliferation of C-suite titles that include a component of marketing. This diversity reflects not only a deepening understanding of the connection between growth and customer satisfaction, but a much greater awareness of what marketing can do to help forge that bond.
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