Harvard Business Review

FEBRUARY 4, 2014

There is a growing consensus among students, parents and employers that today’s young liberal arts graduates lack the skills needed to succeed in the post-Recession job market. Schools can’t continue to deliver an expensive credential that is not seen as delivering a viable path to a career—no matter what the long-term value.

Skills 9

Skills Education Long-term Career 9

Harvard Business Review

APRIL 28, 2015

Conventional thinking has suggested that leadership positions go to those who aggressively plan their careers with a keen eye for building the right skills to reach top jobs. Note that this inclusive process is not decision-making by committee or by consensus. Near the end of his career, it also helped him decide to sell Frankel.

Open-book 8

Open-book Career Rogers PR 8

Harvard Business Review

DECEMBER 21, 2011

Throughout my career, I have consistently faced the question, "How does HR add value in a business?" Adding legitimacy to this skepticism are new technologies that enable automation of routine transactions, offshoring and shared service organizations that specialize in managing many tactical elements of HR.

Offshoring 14

Offshoring Fixed Costs Outsourcing Construction 14

Harvard Business Review

JUNE 21, 2012

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit.

360-Degree Feedback 16

360-Degree Feedback Welch Active Listening CEO 16

Harvard Business Review

NOVEMBER 19, 2018

For the first time in my young career, I was going to lots of meetings, and my job had become as much about convincing, cajoling, and coordinating as it was about designing. There will always be new technologies and processes you can adopt — an app promising better communication, a service promising smarter collaboration.

Examples 9

Examples Environment Library Consensus 9

Harvard Business Review

JANUARY 25, 2011

I wanted to accept the consensus as a sign that the company had rounded the corner on its 3-year slog to be more relevant in their market. Then the person associated with the voice stood up and started to point out other areas where the plan was lacking, and where it would lead the company to miss the market.

CEO 15

CEO Engineering Consensus Innovation 15

Harvard Business Review

JULY 11, 2014

Today’s most competitive marketplace isn’t technology but talent. The challenge of attracting and retaining talent is particularly acute for marketers. Their function has been turned upside down and inside out as a result of digital technology, empowered employees, and connected customers. How: Think of it as marketing, not HR.

Marketing 8

Marketing Strategy Brand Metrics 8

N2Growth Blog

NOVEMBER 4, 2010

Those of you familiar with this blog know that I’m generally a strong marketing advocate. That said, my typical pro-marketing position assumes that certain key fundamentals are in place to insure that the lunatics don’t somehow become in charge of the asylum.

Blog 303

Blog Marketing Succession Brand 303

Harvard Business Review

MARCH 29, 2017

Over the course of our careers, and through our formal research on mentoring within and outside of academia, we’ve found that good mentoring is discipline-agnostic. Whether you’re a mentor to a medical resident or marketing manager, the same principles apply. As academic physicians, we do a lot of mentoring.

Mentor 8

Mentor Emotional Intelligence Project Career 8