Career Cost Cost Center Operations 
Harvard Business Review
FEBRUARY 2, 2016
You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. Some of the first business functionaries were railroad telegraph operators who managed schedules.
Harvard Business Review
FEBRUARY 22, 2012
The seven full time employees form a nucleus, or core group to handle program management, operations, and communications. Typically an in-house cost center, service is usually viewed as a necessary evil and constantly targeted for "efficiency." Isn't This Just Another Way To Cut Costs? More on that in future posts.).
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