Career Crisis Management Management Operations 
Chartered Management Institute
AUGUST 4, 2023
Can better management and leadership nurse the NHS back to health? Author Nigel Cassidy / Photography Fabio De Paola Some people say the problem with the NHS is too many managers. Intriguingly, it also has an operational team largely made up of Chartered Managers. As much as anything, this is a management story.
N2Growth Blog
OCTOBER 1, 2010
In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.
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Lead from Within
MARCH 1, 2024
Ignoring these advancements may leave your organization struggling to keep up with competitors who harness the power of AI to enhance their operations, customer experiences, and overall competitiveness. Leaders should proactively explore how AI can augment their operations, leading to more efficient processes and improved outcomes.
N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
Chartered Management Institute
FEBRUARY 26, 2024
In a hazardous world, managers can learn from the world of scuba diving: train hard, because you’ll never get rid of risk Scroll for more Shortcut to start of content Gareth Lock, founder of The Human Diver. Want to learn more about what diving can teach managers about navigating risk? Additional reporting by David Waller.
In the CEO Afterlife
DECEMBER 31, 2011
There has to be a break from day-to-day operations in the process. Brand Managers inherit brands and manage existing franchises. Crisis Management: The Ultimate Test of a Leader [link]. In this post, I compare the ineptitude of BP against the leadership of Rudy Giuliani during a much bigger crisis.
N2Growth Blog
OCTOBER 28, 2010
Anyone paying attention to current events has recently witnessed that it doesn’t really matter whether you’re a politician, investment banker, CEO, or just an average citizen, when it comes to making a simple decision, managing a crisis, or attempting to exploit an opportunity, timing is everything.
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