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Using Technology to Improve The Sharing of Knowledge

Curious Cat

Manu Vora kicked the discussion off with his post on The Gift of Knowledge Transfer Through Technology. My career has been largely shaped by the pursuit of better ways to communicate. Technology can help improve our adoption of better understanding. The rate at which we incorporate new knowledge is still very poor.

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Deming Lecture by Dr. Jeff Wu on Quality Improvement from Autos to Nanotechnology

Deming Institute

Deming Lecture at the 2012 ASA Joint – Quality Improvement: From Autos and Chips to Nano and Bio” by Jeff Wu, Georgia Institute of Technology. Deming’s major insight was to recognize that Shewhart’s idea [control charts, chance and assignable causes etc.], Dr. Wu also points out.

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Top Leadership Blog Posts

Michael Lee Stallard

Guy Harris presents Three Power Phrases to Disarm a Verbal Aggressor posted at Guy Harris: The Recovering Engineer , saying, “How do you respond to coworkers or colleagues when they are verbally aggressive? Here are three phrases that might help.” A plan is a judgment about the best way to go about achieving an intended goal.”

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The November 2011 Leadership Development Carnival

Great Leadership By Dan

Guy Harris presents Three Power Phrases to Disarm a Verbal Aggressor posted at Guy Harris: The Recovering Engineer , saying, "How do you respond to coworkers or colleagues when they are verbally aggressive? Art Petty presents Art’s Weekly Leadership Message: Step Up to Cure Effective Dialogue Deficit Disorder posted at Management Excellence.

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Jobs to be Done

Deming Institute

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Some are little (pass the time while waiting in line); some are big (find a more fulfilling career). Dr. Deming would talk about the importance of knowing what business you were in.

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