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Using Technology to Improve The Sharing of Knowledge

Curious Cat

This month the ASQ is asking Influential Voices to discuss methods to aid in sharing knowledge. Manu Vora kicked the discussion off with his post on The Gift of Knowledge Transfer Through Technology. My career has been largely shaped by the pursuit of better ways to communicate. will help a great deal.

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Why People Really Quit Their Jobs

Harvard Business Review

We’ve heard it so many times that when we started tracking why employees leave Facebook, all bets were on managers. But our engagement survey results told a different story: When we wanted to keep people and they left anyway, it wasn’t because of their manager…at least not in the way we expected.

Career 15
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Stop Trying to Control How Ex-Employees Use Their Knowledge

Harvard Business Review

For example, IBM got a court to enjoin a former IBM executive from taking a job at Apple; the executive had managed semiconductor and server engineering at IBM and IBM argued that he would inevitably disclose trade secrets in his new job managing iPod and iPhone engineering.

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Make Your Knowledge Workers More Productive

Harvard Business Review

With scarcely any help from management, knowledge workers can increase their productivity by 20%. Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers.

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Research: Why Best Practices Don’t Translate Across Cultures

Harvard Business Review

Managing Across Cultures. Given the China site’s historical emphasis on high quality software development, incorporating regular input from customers was seen as contrary to good engineering practice so developers didn’t adopt the approach. In some cases, they left for companies where managers were more hands-on.

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25 Years After Challenger, Has NASA's Judgment Improved?

Harvard Business Review

Despite concerns that cold weather could reduce the effectiveness of the o-ring pressure seals at the joints of the space shuttle's solid rocket motors, NASA managers approved the launch of the Challenger on January 28, when the temperature at the Kennedy Space Center was barely above freezing.

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Why and How to Build an In-House Consulting Team

Harvard Business Review

Over the past six years, we have put in place a 30-person consulting team at EMC Information Infrastructure (EMC II) using a model we have found to be successful, winning projects away from external management consulting firms at a fraction of the cost, and with great “client” (that is to say, EMC) satisfaction.