A Shift in Leadership Can Make a Multi-Million Dollar Impact
Strategy Driven
OCTOBER 16, 2013
We remained steadfastly committed to having all our staff from custodians, plumbers, and bus drivers to engineers, architects, and finance directors, trained in the culture we wanted to create and the culture we expected each of our people to honor. We were a mediocre, at best, institutional operation with a sense of entitlement.
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