Eric Jacobson

APRIL 15, 2014

Just Liste n is the book to read to learn the strategies to make you more compelling, and break down the walls that keep you from getting through to the people you need to buy into your ideas and goals. Thomas Merton Your most unhappy customers are your greatest source of learning. Agatha Christie Don''t find fault. Find a remedy.

Merton 55

Merton Books Power Construction 55

Harvard Business Review

JANUARY 27, 2014

Chance plays a much greater role in our careers than we might wish or even realize. But the downside — the thought of our careers as the playthings of fate — is almost unbearable. If you imagine a game of “career roulette,” you end up a starving artist 99 times for every time you end up a rockstar.

Career 8

Career Planning Kahneman Uncertainty 8

Harvard Business Review

JUNE 9, 2011

Compared with my colleague, I had accomplished so little over such a long career; my two measly books were more like an embarrassment, given his output. Robert Merton was 46 when he won the award. Merton had the office on the other side of my office. Bob Merton was as gracious and supportive as the colleague I mentioned earlier.

Merton 14

Merton Black-Scholes Welch Organizational Behavior 14