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Tackling Problems – How big is your “O”? | You're Not the Boss of Me

You're Not the Boss of Me

It is part of a mental process that Edgar Schein refers to as ORJI in his book Process Consultation- Lessons for Managers and Consultants. Typically, when faced with a predicament, the human psyche follows a pattern. O” stands for observation. Here’s how it works. And, often it is the dissenting view that holds the clue to a solution.

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