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How Collaboration Tools Can Improve Knowledge Work

Harvard Business Review

Frederick Winslow Taylor , regarded as the father of scientific management and one of the first management consultants in the early 1900s, believed workers were incapable of dissecting and improving their jobs. Traditional expert-driven approaches to routine work redesign aren't effective for knowledge work.

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It’s the Company’s Job to Help Employees Learn

Harvard Business Review

When Frederick Taylor published his pioneering principles of scientific management in 1912, the repetitive and mundane nature of most jobs required employees to think as little as possible. In other words, higher career security is a function of employability, and that in turn depends on learnability.