The Management Thinker We Should Never Have Forgotten
Harvard Business Review
JUNE 24, 2016
Eliminate MBO. He was 90 when he wrote the following to Peter Senge (who recounted the correspondence in his influential The Fifth Discipline ): Our prevailing system of management has destroyed our people. Senge, too, wondered why these rare examples of Deming in action aren’t proliferating. Avoid numerical goals.
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