The Management Thinker We Should Never Have Forgotten
Harvard Business Review
JUNE 24, 2016
Berwick’s talk began by deftly comparing Frederick Winslow Taylor and W. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Eliminate MBO. Eliminate exhortations for the work force; instead, focus on the system and morale.
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