Harvard Business Review

OCTOBER 31, 2011

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Stan had led a successful expansion into Canada in the 1990s when he was the COO, and Coe's had over 100 stores there now. We've been considering Mexico, and Europe."

Case Study 10

Case Study Marketing Real Estate Retail 10

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Departments can automate a business process in the time it would take to enter IT's development pipeline.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

OCTOBER 11, 2013

That fits Jack Dorsey, who became Twitter’s first CEO after playing the role of lead engineer as the product was being developed within co-founder Evan Williams’ previous company Odeo. Sure enough, the company’s growth soon warranted yet another shift, and the board put COO Dick Costolo in the CEO role. Sound like anyone you know?

Succession 8

Succession Leadership CEO COO 8

Harvard Business Review

JANUARY 30, 2015

So, how can you develop this muscle? Case Study #1: Create an environment conducive to listening. Case Study #2: Don ’t let personality traits get in the way. Their VP of Finance kept warning them not to spend in a few key ways. What are the barriers to good listening and how do you overcome them?

How To 8

How To Case Study Charan Information 8