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Case Study: An Office Romance Gone Wrong

Harvard Business Review

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. He led the finance team. He led the finance team. She reported to the head of sales, who reported to the COO, and she and Brad rarely interacted at work.

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Case Study: Play it Safe at Home, or Take a Risk Abroad?

Harvard Business Review

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Aubrey Merrin, the store manager, met him at the door. "Mr. Aubrey had transferred from the Coe's up in Flowing Wells, where he'd been the store manager for 10 years.

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How to Bounce Back After a Failed Negotiation

Harvard Business Review

. “If all you’re thinking about is saving face, you’ve already made the negotiation and its aftermath into a battle,” says Margaret Neale, the Adams Distinguished Professor of Management at Stanford Graduate School of Business and coauthor of Getting (More of) What You Want. Case Study #1: Acknowledge your missteps.

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Shadow IT Is Out of the Closet

Harvard Business Review

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

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How Twitter’s Leadership Drama Explains its Success

Harvard Business Review

Williams, who previously had sold Blogger to Google, later took the reins and managed the company for two to three years. Sure enough, the company’s growth soon warranted yet another shift, and the board put COO Dick Costolo in the CEO role. These shifts are the stuff of truly riveting journalism, but aren’t surprising.

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How to Really Listen to Your Employees

Harvard Business Review

These are important traits, but it’s equally important for managers to stand down and listen up. Case Study #1: Create an environment conducive to listening. In 2004, Mike Colwell was promoted to manage a team of five directors, all of whom he’d worked with previously. So, how can you develop this muscle?

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