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Can better management and leadership nurse the NHS back to health?

Chartered Management Institute

Intriguingly, it also has an operational team largely made up of Chartered Managers. Deputy chief operating officer Rachael Birks CMgr FCMI gets involved and calls a swift impromptu meeting to find a suitable bed within her orbit at North Staffordshire Combined Healthcare NHS Trust. It's an everyday story from the NHS playbook.

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The Big Picture of Business – The Fine Art of Failure: Benefiting from Mistakes to Assure Success

Strategy Driven

By studying swings of the pendulum (likelihoods of failures), one better understands their progress. Failures Make the Best Case StudiesCase studies of success and failure form the basis for planning, improvement, training and other business practices.

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Case Study: When Tragedy Strikes Your Supply Chain

Harvard Business Review

The past few days had been a whirlwind, and she was still trying to make sense of how her work life had transitioned so abruptly from celebration to crisis. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Costs and Risks.

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Case Study: When the Twitterverse Turns on You

Harvard Business Review

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Crisis management Social media' “You should always have coffee before checking your inbox.”. This is important, honey,” she whispered. “I Tim cleared his throat. “We

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

It is not enough for management to endorse quality programs; they must actively participate. It applies to service industries and manufacturing operations. Paying attention to quality can realize: Lower operating costs. Read case studies of Malcolm Baldridge Award winners. Research shows they can be cut in half.

Quality 50
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How to Lead During a Data Breach

Harvard Business Review

In 2007, I wrote a case study for Harvard Business Review , “ Boss, I Think Someone Stole our Customer Data.” Clearly shared values among leaders in the business can help prevent or resolve conflicts as operational options and objectives are weighed. Crisis management Leadership Risk management'

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Managing People on a Sinking Ship

Harvard Business Review

Case study #1: Take care of your team. He managed a small sales force and a temporary staffing division and he loved his job. However, soon after the economic crisis in 2008, the company struggled to maintain its hiring fees and retain clients. Case study #2: Create an “us vs. the world” attitude.