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Case Study: Should You Adjust Your Business Model for a Major Customer?

Harvard Business Review

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. The innovative system promised to reduce local governments’ energy consumption and maintenance costs and improve their constituent relationships.

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Research: Self-Disruption Can Hurt the Companies That Need It the Most

Harvard Business Review

When innovations threaten to disrupt an industry by replacing an old business model with a new one, incumbents need to invest in that model in order to survive. But what if an innovation poses a threat, and you can’t yet tell whether it has genuinely transformative potential? These are rarely studied questions.

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The Future of Business Is Social: Seven Principles That Lead to.

Strategy Driven

As the chairman and CEO of Mzinga ® , a company that provides social software to businesses, quite literally, it’s my job to be social media savvy. Essentially, these statistics tell us that companies need to embrace and capture the voices of their employees and customers if they want to innovate and thrive.

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Knowledge Management Below the Radar

Harvard Business Review

Intranet: Like many companies, we have an intranet, and this is where groups of domain experts across disciplines and locations can share knowledge in the form of presentations, whitepapers, and case studies. He can be found on Twitter at @Richardsona.

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The Fringe Beats the Mainstream

Harvard Business Review

It is also an entertaining case study in the power of grassroots innovation and open-source creativity, a positive symbol of how unchecked human energy, shaped by a few simple rules, can unleash truly amazing results. Is a colorful symbol of the performance of open-source innovation. Who gets to perform?

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The Goldilocks Theory of Product Success

Harvard Business Review

Fast forward more than a century to the launch of the Toyota Prius, which succeeded not by going full electric, but making a gas-powered car, something people were already familiar with, more energy efficient. There are case studies in other sectors too: Just look at Chobani. Distinct, but optimally so.

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The Boundaries Around Your Industry Are About to Change

Harvard Business Review

These three mini case studies will show you just how profound those shifts will be. A new category means new skills: Suddenly, many of Lowe’s 240,000 retail employees must be able to talk software and apps, and know how to connect IRIS to all these other products, so the company is training them.