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The U.S. Needs a New Paradigm for Data Governance

Harvard Business Review

election raised important challenges concerning data privacy, security, ethics, transparency, and responsibility. The question is whether regulators will be able to create rules that reflect modern business models and data flows and support innovative services and products. Digital Service , and the Presidential Innovation Fellows.

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Customer Reference Programs at The Tipping Point

Harvard Business Review

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. This means they want to talk to your customers. Social media understands this and facilitates it.

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Customer Reference Programs at The Tipping Point

Harvard Business Review

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. This means they want to talk to your customers. Social media understands this and facilitates it.

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Which Nation Has the Best 'Technik'?

Harvard Business Review

The United States is home to some of the key pioneers of Technik whose innovations help society adapt to the future. Those companies' hardware and software platforms are the foundation for almost endless innovation by diverse users worldwide, a contribution no Europeans or Asians can match.