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Case Study: When to Drop an Unprofitable Customer

Harvard Business Review

Editor's Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Tommy was a director and Jane was the Midlands regional sales manager for Egan & Sons, a supplier of doors and staircases to Westmid for 63 years. Look how friendly he is.".

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Case Study: Time for a Unified Campaign?

Harvard Business Review

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. She led him down a long corridor to a door marked "Hotel Manager." Welcome, welcome." He smiled, extended a hand, and kissed both her cheeks. How is it going?".

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How to Break Through a Career Impasse

Harvard Business Review

Many of the successful managers and professionals who come back to business school at mid-career are looking for more than honing their leadership skills. Most of the “Harrises” I meet have great and large operational networks consisting of mostly internal contacts. Career planning Managing yourself' Get visibility externally.

Career 8
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Scaling Is Hard. Here's How Akamai Did It.

Harvard Business Review

To help shine some light on this topic, I've decided to do a series of blog posts of case studies of companies founded in the last 10-15 years that have made the transition from finding initial product-market fit to building a large, scalable, platform company. After all, scaling is hard. Really hard. How did Akamai do it?

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Three Diversity "Best Practices" That Hurt Women

Harvard Business Review

Yet they don't work, and their repeated application makes many managers incredibly gender fatigued and frustrated. Every manager I have worked with hates the fact that companies talk about "Diversity and Inclusion," but then they are given targets on women (most don't even target balance). Problem 1: Calling it Diversity.