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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

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Futren’s Strategies for Employee Retention

Chart Your Course

They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee turnover, according to 2012 numbers from the Society for Human Resource Management. Managers meet regularly, not just annually, with individual employees.

Strategy 133
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Chart Your Course - Untitled Article

Chart Your Course

They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee turnover, according to 2012 numbers from the Society for Human Resource Management. Managers meet regularly, not just annually, with individual employees.

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The Potential for Blockchain to Transform Electronic Health Records

Harvard Business Review

For example, a surgeon in the hospital operating room could view an X-ray you had taken at an urgent care center. In our white paper, “A Case Study for Blockchain in Healthcare,” we proposed a novel, decentralized record management system to handle EHRs using blockchain technology, which we called MedRec.

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The Leadership Vacuum | N2Growth Blog

N2Growth Blog

When I ran the Talent Management division of a large global consulting firm after I left GE, I realized that these consultants were working from concepts that were academic vs. real life. He had never actually delivered anything to client, he had only written white papers for the firm. D from Columbia.

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