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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

JANUARY 20, 2015

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

White Paper 100
White Paper Case Study Human Resources Hotels 100
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The Leadership Vacuum | N2Growth Blog

N2Growth Blog

MAY 17, 2010

being pushed into the market is reaching truly overwhelming proportions. It’s been my experience that regardless of the subject, it is precisely when the noise becomes the loudest, that it’s most difficult for the consumer to extract quality and value from the market. D from Columbia. And he was considered an expert!

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Blog Leadership Consultative Follow-up 333
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