article thumbnail

Board Governance Excellence: The Pinnacle of Organizational Success

N2Growth Blog

Moreover, governance excellence is synonymous with nurturing a culture of transparency, trust, and ethical behavior. A formidable board delineates clear expectations and periodically reviews the performance of the CEO and other apex leaders. When these facets meld seamlessly, governance excellence catalyzes organizational success.

article thumbnail

Relationship Excellence: Chick-fil-A's Competitive Edge

Michael Lee Stallard

I’ve done some due diligence and feel highly confident that Chick-fil-A is the real deal. Chick-fil-A has won numerous awards for its exceptionally high level of customer service. Sometimes when I hear corporate leaders talk I wonder if they walk the talk. why is everyone smiling? why is everyone smiling?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How the CFO and General Counsel Can Partner More Effectively

Harvard Business Review

Commentators and researchers have focused on the crucial role of the CEO in leading effective corporate action to promote high performance, high integrity , and sound risk management. Also, the GC now often leads units beyond the legal department, such as public affairs, taxes, and environment.

CFO 8
article thumbnail

When Good People Work for Bad Companies

Harvard Business Review

After earning a master's degree in ethics at Yale, Gregor became the first director of corporate consciousness for Burlington, Vermont-based Seventh Generation , the nation's leading manufacturer of environmentally-friendly household and personal care products. What was it that he was here to do? Was he doing it? How could he do it better?".

article thumbnail

Case Study: Can Nice Guys Finish First?

Harvard Business Review

He wanted Merwyn, his CEO, to explain in person why this door that Adam cared so much about was closed. That little guy was the CEO of a company in his twenties?" Once inside the CEO suite, Merwyn asked Adam where he'd been that morning when they'd talked. Amazingly, his first recruitment interview resulted in a CEO job.