Harvard Business Review

NOVEMBER 22, 2017

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?

Strategy 8

Strategy Company Banking Apparel 8

Chart Your Course

JUNE 30, 2016

Every HR, OD professional, and management consultant should at the very least be aware of their existence, if not well-versed in their ideas and theories. The essence of the book is captured in the quote by Robert Eckert, former Mattel CEO: “As you go to work, your top responsibility should be to build trust.” By Patrick M.

Human Resources 100

Human Resources Talent Management Resources Ulrich 100

Harvard Business Review

SEPTEMBER 27, 2017

L’Oréal has made a strategic investment in Founders Factory , a digital startup accelerator. At L’Oréal, CEO Jean-Paul Agon signaled the company’s digital transformation when he recruited Lubomira Rochet to be the chief digital officer and a member of the executive team.

P&L 12

P&L Agility Fashion Media 12

Harvard Business Review

AUGUST 5, 2014

Deborah DiSanzo, the CEO of Philips Healthcare, was once a CMO. She knew that to have a role in steering strategy, she had to earn the trust of her CEO and board. “To Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful. That bottom line sensibility is crucial.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

FEBRUARY 9, 2011

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. Netflix's CEO, Reed Hastings, was recently asked if Redbox was a competitive threat.

P&L 14

P&L Supply Chain Retail Price 14

Harvard Business Review

MAY 24, 2013

With former CEO A.G. She holds the Ernest L. In her latest book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good , she analyzed how P&G (among other companies) achieved long-term performance. Why is P&G making this move, now? But note how P&G did it. Asking A.G.

P&L 8

P&L Restructuring Price CEO 8

Harvard Business Review

FEBRUARY 24, 2011

Imagine if managements, boards, and investors adopted them: we could restart our economy, energize our business school curricula and create prosperity for our children and grandchildren. In all but seven of these 45 years, Berkshire beat the S&P. Berkshire's talented managers get the P&L independence to run their own businesses.

Letter 14

Letter P&L Net Present Value Insurance 14

Harvard Business Review

FEBRUARY 18, 2011

One of the biggest challenges they face is how to manage a diverse group of people across a broad geographic scope. At Hartwell Pacific, the global metal recycling company I founded in 1993 and exited in 2008, I was operating factories in six different cities in four countries, so developing an effective global management system was critical.

P&L 15

P&L Globalization CFO Operations 15

Harvard Business Review

MARCH 15, 2017

CEOs and boards still generally view technology as a cost. Some CEOs are still in denial, and time is against them — the longer it takes, the more dramatic the needed transformation and the higher the risk.” ” This engagement between directors and management starts with the permission and knowledge of the CEO.

CIO 9

CIO Committee Technology P&L 9

Ask Atma

MAY 20, 2012

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. Emotional control – successful anger and/or frustration management. Curiosity – inclination to learn.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

JANUARY 18, 2012

This meant abandoning IBM's existing organization, in which product silos and geographic entities operated independently and frequently were more competitive than collaborative. Palmisano could not have succeeded at placing values at the center of IBM's operations without strong principles of his own. Patience and a long-term view.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

NOVEMBER 1, 2011

Earlier this year, I asked a CEO of Fortune 100 company how he dealt with analyst pressure. What he said was this: "I don't know any CEO that would want to run a company the way analysts would want us to.". What he said was this: "I don't know any CEO that would want to run a company the way analysts would want us to.".

GAAP 8

GAAP Short-term P&L EPS 8

Harvard Business Review

MARCH 1, 2016

Just in case you’ve forgotten, a manager in a matrix organization has two or more upward reporting lines to bosses who each represent a different business dimension, such as product, region, customer, capability, or function. The executives in charge of the various groups sit together naturally in the top management team.

Organization 8

Organization P&L Report Finance 8

Harvard Business Review

MARCH 20, 2013

They may not be like the big conglomerates of the 1960s — you can see how their portfolio of somewhat related business came about — but, in reality, the various divisions and business units do operate completely independently from one another. First, corporate C-suite executives are portfolio managers.

Strategy 8

Strategy P&L Engineering Cooper 8

Harvard Business Review

AUGUST 7, 2012

Interestingly, the company's founding vision was not a lean idea, but rather a big idea: to accelerate and manage Internet traffic on a global, highly scalable, highly distributed scale. Systems were put in place and professional managers with experience in building mission-critical products were hired. How did Akamai do it?

P&L 12

P&L Lewin EBITDA Ries 12

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

MAY 1, 2013

Seth Goldman , the co-founder and CEO of Coca-Cola-acquired Honest Tea, thinks a policy of sharing rooms during business travel helps preserve the entrepreneurial mindset that infused the founding of his company. Like so many programs, how a room-sharing policy is managed will make the difference between success and resentment.

Hotels 9

Hotels Conference Policies Travel 9

Harvard Business Review

JANUARY 16, 2015

If you were operating based on rational self-interest one could argue that you would buy as many tickets as possible. Our understanding of how organizations think and act doesn’t always make this distinction between the interests of the enterprise and its managers. How many would you buy?

P&L 8

P&L Due Diligence CIO COO 8

Persuasive Powerhouse

OCTOBER 22, 2010

Home Who We Are What We Do Services Contact My Favorite Blogs All Things Workplace Bob Sutton – Work Matters Brain Leaders and Learners Bret L. They rate lower than direct reports, direct managers and the participants’ self assessments. Leaders who operate in this mode lose their peers in no time flat. Why is that?

Bottom-up 177

Bottom-up Short-term Executive Coaching Open-book 177

Harvard Business Review

JANUARY 25, 2012

Tommy was a director and Jane was the Midlands regional sales manager for Egan & Sons, a supplier of doors and staircases to Westmid for 63 years. But he could not shake his newfound awareness of the amount of money Egan was losing with Westmid — the account's ratio of operating income to sales was a negative 28%.

Case Study 14

Case Study P&L Cost Due Diligence 14

Harvard Business Review

DECEMBER 20, 2011

The best analysis of the resource scarcity mega-trend came from asset manager Jeremy Grantham. CEO Peter Loscher declared Germany's plans to move aggressively toward renewables "the project of the century.". Valuing and internalizing the externalities: Puma Calculates its Environmental P&L. business continuity").

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Harvard Business Review

NOVEMBER 12, 2012

Yet they don't work, and their repeated application makes many managers incredibly gender fatigued and frustrated. Solution : Make gender balancing a strategic initiative, led by the CEO, framed as a lever to achieving business strategy, not as a separate initiative for already overburdened executives. Problem 1: Calling it Diversity.

Diversity 8

Diversity Balanced Scorecard P&L Committee 8

Harvard Business Review

MARCH 29, 2011

She led him down a long corridor to a door marked "Hotel Manager." Palma Cay is Alegre's newest flagship hotel, and I think I can make it work with lower prices to the key travel agencies, tour operators, and online portals. Its success was critical to Alegre's health — his CEO, Carmen Fiera, had made that clear.

Case Study 10

Case Study Hotels Price Decentralization 10

Strategy Driven

SEPTEMBER 9, 2011

Yet for the small handful of companies that have managed to drive growth consistently – even through tough times – the payoff is great. In Discovery-Driven Growth , Rita McGrath and Ian MacMillan challenge what you thought you knew about managing growth. How do they do it? How can the doctor get that done?

Innovation 50

Innovation NPV Business Model Constraint 50

Harvard Business Review

APRIL 2, 2013

Tellingly, only five of the 30 CEOs Barron's picked in 2008 as the world's best showed up on a similar list in 2012. When leaders come up short, as they often do, the problem may have less to do with them as individuals than with the top-down structures in which they operate. Beyond these structural limits are cognitive limits.

P&L 8

P&L Supply Chain Bottom-up McKinsey 8

Leading Blog

DECEMBER 7, 2022

The Crux : How Leaders Become Strategists by Richard P. Rumelt (PublicAffairs, 2022) What passes for strategy in too many businesses, government agencies, and military operations is a toxic mix of wishful thinking and a jumble of incoherent policies. People don’t want to be managed; they want to be led. Blog Post ). Blog Post ).

Books 368

Books Leadership P&L Blog 368

Harvard Business Review

DECEMBER 18, 2012

A GreenBiz report indicated that progress had slowed or even regressed, but MIT and BCG also declared that sustainability had reached a "tipping point" with more companies putting sustainability "on the management agenda.". Finally, how much will we challenge the nature of capitalism, and what will that mean for how companies operate?

Supply Chain 10

Supply Chain Constraint P&L Energy 10