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Why Business Leaders Need to Read More Science Fiction

Harvard Business Review

Extrapolating from past trends is useful but limiting in a world of accelerating technological change. As the barrier dissolves between political and commercial power structures, the book raises questions about large multinationals whose budgets are bigger than small countries’ and CEOs who have growing roles as statespeople.

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The 3 Things CEOs Worry About the Most

Harvard Business Review

CEOs have a lot to worry about, but what are their greatest concerns? We interviewed 24 CEOs and asked them to name the biggest challenges facing their organizations. Given that CEOs set the tone and priorities for their organizations, it is important to understand what they interpret as the major challenges and opportunities.

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To Stay Relevant, Your Company and Employees Must Keep Learning

Harvard Business Review

As AT&T CEO and Chair Randall Stephenson, recently told the New York Times, “There is a need to retool yourself, and you should not expect to stop… People who do not spend five to 10 hours a week in online learning will obsolete themselves with the technology.” It started this program in 2012.

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The Stakeholders You Need to Close a Big Deal

Harvard Business Review

Cool new technology, new market for AT&T, competitive pressure, etc. The decision maker at AT&T was CEO Randall Stephenson. In the end, Pete and OnLive convinced the blockers, including Stephenson’s lieutenants, of the merits of the deal by proving considerable outside third-party support for their vision.

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Welcome to HBR's Customer Intelligence Insight Center

Harvard Business Review

As early as 1994 Neal Stephenson was envisioning the era of Big Data, and how it might change the work of a market researcher. CEOs Need Hard Data on Customer Loyalty. Fiction writers who specialize in creating dystopian near-futures seem to put a lot of stock in the potential of customer intelligence. MORE ON CUSTOMER INTELLIGENCE.

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Talking to Yourself (Out Loud) Can Help You Learn

Harvard Business Review

AT&T CEO Randall Stephenson says technology workers need to learn online for at least five hours per week to fend off obsolescence. .’” Self-explaining should go into the learning tool kit of workers today, as the economy places new demands on making connections and adopting new insights and skills.