N2Growth Blog

FEBRUARY 8, 2019

To scale you need a playbook so that everyone has clarity about the processes and systems that get stuff done. Maybe your CFO is a family friend. You’re not managing your energy well. And, you operate in a fishbowl. Effective time management begins with good energy management. Have them write it all down.

Delegation 243

Delegation Maturity CEO Execution 243

Harvard Business Review

JULY 25, 2016

Commentators and researchers have focused on the crucial role of the CEO in leading effective corporate action to promote high performance, high integrity , and sound risk management. This critical alliance needs and deserves much greater analysis and application.

CFO 8

CFO Chief Financial Officer Compliance Due Diligence 8

Coaching Tip

SEPTEMBER 30, 2011

B2C companies invest millions to understand the various personas, segments, demographics, and geographical nuances to help them determine how to position and manage their brands to appeal to the faceless masses. Yes, I’m a Coke advocate. In the retail category (e.g.,

B2C 95

B2C B2B Marketing CIO 95

Lead Change Blog

NOVEMBER 7, 2016

John Hunter of the Curious Cat Management Improvement Blog shared Bell Labs Designing a New Phone System Using Idealized Design. In this post, Virtual CFO Jon Verbeck explains the important parts of a financial dashboard for your company. Then it’s no surprise that you’re not moving up in your career.

Leadership Development 201

Leadership Development Development Leadership 360-Degree Feedback 201

Marshall Goldsmith

FEBRUARY 8, 2018

Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. World authority on project management. Co-author: Predictable Magic.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

MARCH 23, 2015

If you want approval for a new project — purchasing new equipment or computer systems, applying for a patent, building a new store — chances are you need your company’s finance department on board. When the CFO analyzed it and said “No way,” the owner got another CFO. Here’s why. billion.)

Finance 8

Finance NPV CFO ROI 8

Harvard Business Review

JANUARY 13, 2011

Then the family's CFO, my wife, who also happens to be a CPA, demanded to know their TCO. cost of improving the operating systems; unfortunately, the new OS could not be loaded from the internal CD drive and required an external DVD player, which cost $120. The CFO's skepticism was proved correct, and I lost all credibility.

Technology 15

Technology CIO CFO TCO 15

Miles Anthony Smith

MAY 2, 2018

Unlike a business, your personal brand doesn't have hours of operation, it simply is 24/7/365. Graham Keen "Inspirational CEO/CFO turned positive-psychologist resiliently transforming businesses & financial performance." I have a documented track record of business development, operational planning, and leadership.

Brand 68

Brand Examples Career Godin 68

Harvard Business Review

OCTOBER 26, 2011

It's difficult to get senior executives who have been successful managing a particular way to realize that they need to change their approach. As finance shifts its focus from controlling costs to advising managers on improvement activities, CFOs must change their thinking and behaviors. Getting the CFO on board is key.

Finance 10

Finance CFO Budgeting Operations 10

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 9

CFO Charan Intangible Assets Human Resources 9

Strategy Driven

JANUARY 28, 2011

Dirty Little Secrets offers dozens of examples to clarify precisely how buying decisions can be facilitated through the right kind of questions, including an in-depth case study of a marketing manager who recognizes the need for a better website and wants to bring in an external design team. The result?

Servant Leader 50

Servant Leader Newsletter Resources CFO 50

Harvard Business Review

FEBRUARY 18, 2011

One of the biggest challenges they face is how to manage a diverse group of people across a broad geographic scope. At Hartwell Pacific, the global metal recycling company I founded in 1993 and exited in 2008, I was operating factories in six different cities in four countries, so developing an effective global management system was critical.

P&L 15

P&L Globalization CFO Operations 15

Harvard Business Review

MAY 23, 2018

As part of this research, we conducted 120 interviews, including nine with board members and 19 with top managers. Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. Practice #1: Increase trust by defining new conversational norms.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

AUGUST 22, 2018

Water, no ice, please,” said Noelle Freeman, the CFO of Franklin Climate Systems. Franklin was in the business of designing, engineering, and manufacturing climate control systems for cars and SUVs. As CFO, Noelle was, of course, concerned about the numbers. Do we join hands and sing Kumbaya?

Case Study 11

Case Study CFO Bottom-up Operations 11

Harvard Business Review

APRIL 18, 2014

Warehouse automation systems are big and complicated; if they don’t work, you’re worse off than before since it becomes almost impossible to ship product. Unlike a Fortune 500 company that can spend tens of millions of dollars on external consultants to help implement such a system, this company was stingy with its IT dollars.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

OCTOBER 11, 2011

Consider ThedaCare , a healthcare system in Wisconsin, which eliminated its budgeting process in 2010. According to ThedaCare's chief financial officer, Tim Olson , top management viewed it as a significant waste of time. Managers no longer have to collect 7,000 lines of budget data. There have been challenges.

Budgeting 10

Budgeting Chief Financial Officer Cost CFO 10

Harvard Business Review

MARCH 19, 2012

I listened in this morning as Apple CEO Tim Cook and CFO Peter Oppenheimer explained what they're planning to do with Apple's $98 billion in cash (pay a $2.65 The current setup for taxing the foreign operations of U.S. An economic distortion caused by the tax code — by which foreign corporations operating in the U.S.

GDP 12

GDP How To Offshoring Incentives 12

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” The Future of Operations. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JANUARY 19, 2015

For example, the power company Tenaga Nasional could send a leader with strong operating capabilities to work for several years at Malaysia Airlines, acquiring skills in turning around a troubled business. He spent two years as the CFO of power and automation company ABB, from 2002 to 2004, before returning to Shell as CFO.

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

JANUARY 28, 2015

As Jo Coombs, Managing Director at OgilvyOne, London, observes, “I don’t think it can just be one or the other. If it’s all about the operations then you lose sight of the customer. Once the drivers of the costs of the journey are understood, marketing can work with operations to address them.

COO 8

COO Planning Metrics Call Center 8

Strategy Driven

OCTOBER 21, 2011

Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. economy is still in a deep funk, and for many small business owners that means business isn’t exactly booming.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Great Leadership By Dan

NOVEMBER 26, 2014

How many leaders and managers of large corporations watched Hayward implode on television and thought to themselves, "I never want that to be me"! The second step is to set up a "culture of listening" that includes systems and policies to facilitate the intake and proper escalation of credible warnings.

CEO 240

CEO Compliance Organization Report 240

Harvard Business Review

SEPTEMBER 11, 2017

Set up a simple workflow to manage customer requests. This won’t be a “Chief Customer Officer” or a “Customer Success Manager.” In later stages you’ll want people who think about how to scale through process, training, and systems. Invest in permanent systems. What to do.

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

APRIL 6, 2011

These were all good things and to be expected after investing many millions of dollars on people, systems, and consultants. In this case, the answers were not there, the effort was stopped, and a new management team took over. The system must be reviewed and validated by finance. What's it worth? Engage the finance organization.

Process 14

Process Six Sigma Finance Short-term 14

Harvard Business Review

AUGUST 5, 2016

They had framing conversations with the CEO and CFO early on to discuss any financial or operational challenges. The company started with smaller PV systems at two Owens Corning facilities: an insulation plant and an office parking lot in Ohio. Get early buy-in. ” Find the right locations for the business.

Energy 8

Energy Industry Finance CFO 8

Harvard Business Review

MARCH 19, 2015

Neither alternative allows the family member room to sculpt a satisfying role in the family business system. Unlike his older brother, however, Charles has stayed and manages to survive and thrive. ” His identity as a family member undermined his professional growth and effectiveness as CFO. Create healthy silos.

CFO 8

CFO Retail Follow-up System 8

Harvard Business Review

AUGUST 4, 2015

A new Conference Board study, as CFO magazine reported , reveals some startling growth in greener products at a dozen big companies like Kimberly-Clark, Dow, GE, Siemens, Toshiba, and more. But by and large, for years, Walmart has taken, in my view, a mainly operational, cost-reducing, brand-fitting approach to sustainability.

Productivity 8

Productivity Products Chemicals Retail 8

Harvard Business Review

FEBRUARY 20, 2013

They too have struggled to operate in complex environments, and have developed the skills and expertise to overcome these challenges. Access to finance , designing operational processes and systems , and building strong, talented management teams are just a few obstacles that many cite.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

APRIL 5, 2013

But often, managing the business gets short shrift. Their son-in-law (married to their eldest daughter) had recently been named chief operating officer. Their execution had to be accomplished within an operating facility that could not be shut down for the project. I''m not naming it to protect client confidentiality.)

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Harvard Business Review

OCTOBER 18, 2013

Here’s how Banner Health, one of the nation’s largest health systems, did it. Similar to health systems across the country, during the financial crisis Banner experienced substantial declines in patient volume and reductions in reimbursements amounting to hundreds of millions of dollars.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

JUNE 5, 2018

As soon as you step into a top position at a company that needs to significantly improve the way it operates, there’s pressure to get off to a quick start. Managers grumbled, and the CEO wasn’t as enthusiastic as he should have been, but Greg assumed these were consequences of the inevitable resistance to change.

Supply Chain 10

Supply Chain CEO Kahneman Self-aware 10

Harvard Business Review

JUNE 7, 2012

The benefits of the front-line driving improvements include pride of ownership that sustains the changes, less worry for managers about whether the changes will be adopted, and reduced costs for outside consultants. It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

OCTOBER 18, 2018

Lance was struck by what he saw in CFO Damon Ewen’s file. His CFO and his sales chief had been at loggerheads for a while. The team had dropped the ball on inquiries from several retailers interested in its products by failing to coordinate getting them into the company’s system quickly. ” Nina asked.

Case Study 11

Case Study Team CFO Merchandising 11

Harvard Business Review

FEBRUARY 26, 2016

Those sessions produced a highly sophisticated system that achieved the end goal: a wonderful end-to-end experience for consumers. CEOs cannot manage their silos via hub-and-spoke and expect digital expertise to be properly incorporated in key decisions. Make the tough calls on people. Make the organization team-based and fluid.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

SEPTEMBER 22, 2011

Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. If your scores vary wildly from one time period or unit to another and you don't know why, you don't have a reliable measurement and feedback system.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

SEPTEMBER 27, 2013

I Give This Blurb 3 Stars Operation Clean Turf and the War on Fake Yelp Reviews Businessweek Were the 19 companies accused of commissioning fake online reviews the only firms out there engaged in this nefarious practice? Then there''s the advice from "thought leaders," whose writing sometimes "reads like management-speak Mad Libs.”

Review 8

Review CFO PR Analysis 8

Harvard Business Review

APRIL 15, 2015

Where anyone stands on a particular issue will be influenced by where they sit in the family business system. Although the brothers were effectively the CEO, COO, and CFO, they wouldn’t talk to one another for months after a fight, not even on business matters. 2) Positions harden. 4) Alliances form. 6) Advocates are called in.

CFO 8

CFO Positioning COO Rogers 8